Nokia
E-71 microphone doesnot work even after repai

I have bought Nokia E-71 from Spice HotSpot, Spice mall, Noida on 8th August and my microphone works intermittently. I started facing this problem from the second day itself.

Even after giving the phone for repair twice, the problem persists, the service centre claims that they have physically replaced the microphone of the phone and now it is working fine. But sadly, it is still not. I am sorry to say but I never expected this from Nokia brand. Both from the service and product side. The spice hot spot staff is not at all friendly in receiving the after sale customers. Also there is no found entry of my jobsheet in the http://namscareonline.com/ which nokia claims to be their way of smooth management between associates and partners. The handset has been sent twice for repair and no entry is there for its acceptance for repair, let alone escalation of the issue. I have the handset with me and it doesnt even fulfill the basic function of phone of sending the voice to the other end. If this complaint is being read by a Nokia official dealing with this, I request to check for jobsheet no. 234433927/100819/36 . The Nokia service centre I approached is Mannat Telecoms, Noida. Kindly give a new handset if possible else satisfy the customer atleast

Company: Nokia
Country: India
State: Delhi

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