Nokia
Nokia 6300 Mic Problem not getting rectified

Hi my name is Tarun for the past one month i have been trying to get my Nokia 6300 fixed from the Nokia care Guys but the guys are not well trained enough that they cannot rectify the problem in the handset.

It all started with the keypad not responding problem as i originally belong to Panipat (Haryana) so i submitted my mobile to Nokia Care Guys:

Ram Gopal Estate Shop# 10, 11, 12 Bishan Sarup Colony Panipat

0180 3296743, 0180 3250743

on 21 Aug i got my handset back and was charged Rs 150 for Software Upgrade which is no where near to the solution to my problem. I checked the phone again the problem was not solved these guys asked for Rs 450 and took 1 week to replace the keypad IC and gave me the handset back saying they cannot fix it it will cost me more probably i should buy a new phone.

THEY DID NOT PROVIDED THE BILL DESPITE OF ASKING and gave back Rs 450

Guys this is the response we get when we go to NOKIA CARE.

The Keypad problem became an intermittent issue now but two new problems started just after that

1. Keypad button light does not work

2. Mic doesn't work (no one can hear my voice when they or i call).

Then i tried to approach Gurgaon Nokia Care as i am working here in Gurgaon

Nokia Care in Sec 14 but these guys were unable to fix the problem

And yes took Rs 150 for replacing a new mic

But still problem not solved till date.

I am wondering if this would be the service provided by NOKIA i will never buy a NOKIA phone

Currently in my family i have 4 Nokia phone as i trusted nokia

Please help me someone

Nokia Serial# 356832027941869

My phone# is 09313991356

Company: Nokia
Country: India
State: Haryana
City: Gurgaon

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