Nokia
Nokia 5800 replaced twiced and still the problem not solved
- 10-18-2010
- 270
Electronics and household app.
I bought a new Nokia 5800 Xpress Music from Three Vees 22, Chandigarh, in the end of March. After a week it started to give a problem i.e. it was switching off and on itself. I went to Nokia care in Sector 35, Chandigarh. They reinstalled the software, but the problem was not solved, so I went there again. They reinstalled the software again, but the problem was not solved, so they said that they will replace the motherboard of the phone, but I declined, and went to Three Vees 22, Chandigarh (from where I bought the phone). They said that they will replace the phone. The procedure took a week. The second handset was also giving the same problem. So they replaced the second phone. The third phone also gave the same problem. The dealer told me to change the SIM, but this did not work. So the dealer refused to do anything and told me to go to Nokia Care. This time I went to Nokia Care sector 22, Chandigarh. They also reinstalled the software but was giving me the same problem, so I went there again. They sent the phone to the head office. But still I am facing the same problem. Please tell me what to do.
Company: Nokia
Country: India
State: Chandigarh
City: Chandigarh