Nokia
Faulty handset

I purchased a new nokia E5 mobile phone from mobile store, sion on 24/10/10. from the moment i purchased the cellular, i started having problems like automatic restart and one day it completely went off. I coudnt switch on the phone even after inserting another SIM card. So i went to mobile store and they said that the software needs to be upgraded and sent the phone to a service center in dadar. After more than one week, they say that the phone couldnt be repaired and hence it is being send to delhi. Iam not sure if' i'll get the cell phone back. So how much time should i wait before filing the case in the consumer court?

Company: Nokia
Country: India
State: Maharashtra
City: Mumbai City

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