Nokia
Dead Phone

Dear Sir/Madam

I have purchased a Nokia X3 IMEI No.353401040952791 from HotSpot, sion on 20.06.2010. On 11.11.2010 my cell phone's display not working properly i.e. blank display then i am approaching NOKIA Care Service Centre, M/s.R.S.Telecom Hindmata Branch they told me that your cell phone have a liquid damage so you are payable whatever service provide by us, after 5 days they given my repaired cell phone with Rs.350/- for service charges and said, the cell phone is not working due to software problem and they are updated latest version software in my cell phone. After a day i realise my camera is not working properly then once again i am approaching that Service Center they once again told me that your cell phone is not properly working due to liquid damage and we can't repair. In view of above, i am approaching branch manager and she said whenever liquid problem arise Nokia Service center charge on any problem occured but the M/s.R.S. Telecom tendency is not good because they are treated all the customer with liquid problem. Now she told me that the cell phone can't repair and sell the cell phone/throw in dustbin they are arrogant people working in R.S. Telecom. please guide me what i do when just a 4 month before purchase my new cell phone. and what action can be initiated to M/s.R.S.Telecom plz. reply me on vivek_mahabale@rediffmail.com / vishal_mahabale@rediffmail.com

Company: Nokia
Country: India
State: Maharashtra
City: Mumbai Suburban

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