Nokia
Charged Unknowingly

Ihave purcheased my nokia 5800 expreass music in july From kolkata Pantaloons, Fool Bagan, and then due to my work Reasons i moved to Chennai, and then there were problems with my Handset, cz it was restarting and there were viruses in the handset which i think was due to the memory card that i got when i purchased the hand set, then i took the hand set to the nokia showroom in raksha impex, chennai and they said that they would repair it and then offered me the warranty of 565 bucks which i accepted and then they expalined the terms and conditions stating that even if there is a hardware fault they would replace the hand set and i was quite happy, then again in november my hand set was troubling me and the key pad was not working, i took the hand set again to same nokia care shop and they told me that its a fault with the screen and that it is not covered in the warranty papers, i was shocked cz i did not expected this kind of serice from such a big and reputed company and im sure this would be my last phone from nokia, they charged me 2200rs.and did not even tell me what did they do to my phone to fix it, not even the job sheet copy is with me.i would like to claim compensation from them and i have all the warranty papers to prove that there is no where written on them that the warranty would not cover touch pad failure, Please revert back on this as im aware that it would take maximum of 30 days, and if i do not get any response from the consumer court i will have to take this further from here, looking forward to hearing from you. My number to contact me is 7667089939 and 9391806064

Company: Nokia
Country: India
State: Tamil Nadu

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