Nokia
Wrong Commitment

Dear sir,

I am from Delhi & have some problem in nokia model 6303.

I went to nokia center for repair on 13th of dec because phone's keypad was not working.

And Nokia care executive told me it will repair till 17th. When i went over there he will told me its not repaired come after 2 days

Then after 3 days i didn't go there i called at the center on landline phone Ms. Archana told me that it will repair with in 2 or three days.

after 2 days i again call on that no but no one pik the calll and other no is switched off then i went to the center and center was closed then i called on nokia customer care Mr. Tushhar write my complaion and my complain no is111365601535.but i didn't got any call from that side.

After 2 days i got call from Nokia care then again Ms. Archana told me you will collect your handset on saturday 01-Jan.

Today i call her then she told me it's not repaired yet and it will be on wednesday.

I am totally dissappointed if they are not able to do so they have no right to wrong commitment withn customers.

Regards

Parvez Akhter

Job Sheet No.2605

Company: Nokia
Country: India
State: Delhi
City: South Delhi

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