Nokia
NOKIA CARE CENTRE

I wanted to state a complaint aganist Nokia Care centre. Last day abnormal sounds wer hearing from my phone when i activate loud speaker. I went to Nokia Care centre which is nearest to my home, and they told that they cant take my phone as i have serviced it earlier in other Nokia Care centre. I asked them to take it and repair but they wer not willing and finally i decided to go to the Nokia care centre that i have given my phone before. After making me wait for an hour they told that its centre panel is complaint n they dont have stock and asked me to give to the other Nokia care centre near to my home. As directed by them i went there and told the thing and they took the work after making me talk to them for more than an hour. They asked me two hours time to repair it and i went back home. On reaching home they callled me up and said some glue has been put when i gave my phone to the other nokia care centre and told me it will take 25 days to get it rectified. I went back to Nokia care centre and they told that the usage of glue denies my warranty and i talked to the NOKIA number ie. 048430303838. And after making me wait for another half an hour they told that they will check again and after some time they came back with my phone with all the complaints rectified. They told they have changed some parts. I lost my trust in NOKIA CARE centres. Here inthis case what is the mistake in my part? I trusted NOKIA and bought my Nokia phone. Is that the mistake i have done? NB: I will be busy from morning 7:30 AM to 6:30 PM in the evening. So if u have any queries regarding this issue u can talk to me either before 7:30 AM or after 6:30 PM Indian time.-Nahas Nizzar (9895477171)

Company: Nokia
Country: India
State: Kerala
City: Ernakulam

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