Nokia
Worst service

TO,

THE SENIOR MANAGER,

CUSTOMER SERVICE

dear sir,

I Bindu Singh had purchase a new mobile phone as i was told that nokia is the best company to use i purchased a nokia C6 @12600/-from vijay sales andheri on 2/04but after 2 days the mobile starded giving problem it was getting hot and automatically switch off i went to vijay sales for the same they told that they cannot do any thing as the company gives warrenty thenafter i went to nokia gallery (royal enterprises) andheri i spoke to the manager named (babu khan) about the problem he told thats there a software problem and it will be allright after the software update and asked me to use it for two days and if the problem continues he will replace the mobile by the head office and give me a new piece

but the problem started again after 2 days i went to the gallery again and the tone of the manager was so horrible as if he do not want the customer to come to him and he simply answerd the no replacement will be given you can do what ever you want to do after so much of trouble i went to nokia gallery which is in goregaon he kept my mobile for two days and gave me the same reason that there is a software problem but i do not understand if there is a software problem how will the mobile get hot.and after picking up the mobile from the gallary it worked properly for 4 hours and again started giving the same problem and till date it is giving problem please help me out of these i will be very greatful to you.

Regards,

Bindu Singh

(9892437546)

HOS

LANDMARK

TATA ENTERPRISE

Company: Nokia
Country: India
State: Maharashtra

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