Nokia
Phone quality Issue

Hi All at Consumer Complaints,

I would like to emphasize with my Nokia 5800 Express mobile phone issues with serial number 352012042757137, which has deposited to service center for around 6 times.

1st time I went to the service center and they wanted me to leave the phone to service center as they were not having stand by phones that is why was called after three-four days.

2nd time visited the service center on 16-Oct and the Phone OS reinstallation was done thrice but problem not only exists but has increased. Below are the issues that I still face.

1. Phone has started restarting very frequently.

2. Most of the time, new SMS is display after phone is restarted (Manually or automatically/Hang).

3. FM Hang issue has increased a lot.

4. Camera has bad preview and snap.

5. One more issue occurred in between that the keypad lock key was not working properly. The Lock issue was fixed but a different color lock has been installed.

After few days my Phone lock keys were corrected. Now my phone has serve heating problem and service center is denying fixing the issue.

Currently phone has all the previous issues and this was reported to Nokia via an email (ranvijaybharti@gmail.com) only after around a month of purchase but still Nokia is neither able to fix the issue nor ready to replace the phone considering as faulty.

Kind Regards

Ran Vijay Bharti

91 9810938091

91 9312999873

Company: Nokia
Country: India
State: Delhi
City: North West Delhi

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