Nokia
Unhappy from Service Center Service

Hello Sir,

I have baught a Nokia E71 Mobile Set on Aug from Kolkata City Center 1 Nokia Shop. After just 7 Month it started giving Problem. Its main left most key is not working along with some other key like 3, 6, 9 etc. I have gone to Nokia Service center in Sector -5 Kolkata -92, Eternity Building for 5 times. Each time they return the set saying it is working fine and it not any issue with the set. The two keys button of the set is taking different time to open same menu. One key is taking hell lot of time and then some time gets hanged and same menu can be accessible through another button. Service Center said that it is like that in all E 71 which I am unable to accept as this mobile set was working fine when I baught.

What is the purpose of keeping Service center when there is no will to serve proper service.

My request to you if they are right then please let me know why NOKIA a renowun company doing fraud with people by saling them a mobile set of 14000 Rs which will not work in future in proper way as it should be.

In case you think this problem is not particular to all E 71 set and only to my particular set then please take a step or action. My mobile is in Warranty period and it is not working then please replace the whole set or please refund my money.

Company: Nokia
Country: India
State: West Bengal

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