Nokia C5
Airtel SIM not supported in Nokia C5

Hi,

I purchased a brand new Nokia C5 from one of the reputed stores in Bangalore on 10-Jul-10 8:30pm. I have a post-paid Airtel SIM, which I am currently using with my Sony Ericsson W810. I asked store person to test my newly purchased Nokia C5 with this SIM, but it failed with the message "SIM card Registration failed”. The store person tested with a Docomo SIM that worked. He (store person) mentioned, it could be because my Airtel SIM is old, he asked me to take a new 64K SIM and use. In my family we have BSNL CellOne, Docomo and Airtel (64k) SIM. I tried inserting each of these SIM, it worked with BSNL & Docomo, but didn't work with Airtel SIM (both my old and another 64K). Then I went back to stores (11-Jul-10 around 2pm) and described my testing. He intern called up couple of people and confirmed me; this handset "Nokia C5" doesn't support Airtel SIM. Also, he said this is a bug in these sets and in another 30 days, Nokia will release a new version of software for these sets.By upgrading the set with that software, it will detect Airtel SIM. To confirm on the same, today (12-Jul-10) I visited a nearby Nokia service center, they asked me to leave the mobile in their service center for testing. :(So, now I left it in Nokia Service center, hoping for better.

With this I am unhappy with the Nokia and the store from where I purchased the set. I paid the full amount and purchased it, but it’s been 2 days, I am unable to use the set with Airtel SIM.

Dear friends, beware of such products which comes to market with a bug.

I request Nokia co. to test their products before releasing them to market. I hope, my concern will be addressed ASAP.

Company: Nokia C5
Country: India
State: Karnataka

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