Nokia Care Center
Accessories not returned

I gave my Nokia 5800 to the Nokia Care Center in Bangalore.

Name: Accurate Care

Address: #514/A, 1st Floor, 80 feet CMH Road,

Opp ICICI Bank, Above Optolabs,

Indiranagar, Bangalore-560038

Phone : 080-42042518

080-42042519

E-mail: accuratecare_bangalore@nokiacareindia.com

The phone was having a display problem.

After checking the phone, they said have to send it to Delhi for the service and will take 10 days. I agreed and gave the phone and they returned the battery, SIM and memory card. When I asked about the sylus, they said, it is entered in the form which is duly filled that sylus is recieved. When I got the phone back after 14 days, back panel of the phone was replaced by a 5233 or a 5230 back panel and also the stylus, which we can identify by color change. When I asked for my sylus and panel, the Manager of this Care Center (Punith Kumar B.A) told we don't have the Nokia 5800 stylus and panel. After checking other phone's which were given for service, they said we checked here and didn't find. Punith was arguing with me when I am asking for my phone's Stylus and back panel not a new one.

And what these people are doing is just replacing the other phone's accessories.

Please do take necessary actions against this and we are buying things not to just be satisfied with a duplicate one.

Company: Nokia Care Center
Country: India
State: Karnataka
City: Bangalore

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