Nokia Care - Raksha impex at Kilpauk
Most pathetic customer service, rude behaviour, very unhelpful and NO SERVICE

There was a problem with my display (Nokia 5800), it kept flickering and appeared distorted. Moreover nothing on the home screen was working. I gave it for service at a nokia care centre in chennai - RAKSHA IMPEX at kilpauk and i've got to say this was totally unexpected coming from NOKIA.THe service was really pathetic and the people there were unfriendly, lethargic, very RUDE and sloths. I had to wait for 2 hours just to have my phone checked despite there being No crowd at all. After waiting for 2 hrs he took 5 mins and said they ll check it even though every1 already knew wat the problem was. After another 1 hr, the guy said it will take 20 DAYS!!! Totally ridiculous, but i had no other choice and had to wait. Now its been more than 20 days and no reply.i called them up and they say it'll take another WEEK!!! That too she said it wasnt guranteed that it'll be completed EVEN AFTER a MONTH..It is really annoying having to wait for SO LONG and they are not doing anything about it. A really miserable experience to say the least and despite using nokia phones for the past 7 years, i have to say that this has got to be my LAST nokia phone.

Company: Nokia Care - Raksha impex at Kilpauk
Country: India

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