Nokia E71
Poor service

Dear Concerned

I have Nokia E71 (Under Warranty) i had problem in charging and antenna (signal drop or no signal) in last week November

I went to service center Rocky Agencies Chennai on 1st Dec and they return the set on 7th December stating the problem is liquid damage will not come under warranty and charged me 2600Rs Service Bill No-lw6435 for changing Keypad Module full set/ Network Antenna

After i went back home i found the same problem persisting, very next day i went to the same service center they took my mobile and sent to head office after 12 days i got my mobile back with some Replacement Note RN No RN366419 RN Date 09-Dec Job sheet No 312465550/111208/33

But after two times giving my mobile for service still Antenna problem (signal drop/ no signal) not rectified

Since i was travelling i went again to the same service center spoken with the Manager and given it again for service Job sheet No 312465550/120118/26

Kindly do the needful to service/replace my mobile and refund my money which i have paid as a compensation for the poor service (how can they return the mobile to customer its rectified?)

I will appreciate your response

Company: Nokia E71
Country: India
State: Tamil Nadu
City: Chennai

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