NOKIA MOBILE PHONE
Defective handset needs replacement

I bought a Nokia C6-00 in August for Rs 11, 950.00 from Nokia Priority, shop no. 32, 1st floor, Shipra Mall, Indrapuram, Gzb12, UP, India. the handset seems to be defective as it started giving defferent problems from the second month itself.

Its not even a year and I have given it for repair four times to Nokia Care at RDC, Rajnagar, Gzb01, India. When the problems occured 2nd time (with in four months from the date of buy) I reached both Nokia Priority and Nokia Care and insisted to replace the handset as it had not one but a no. of problems. Inspit of my several requests each time time they just repaired it and gave back.

The various problems I faced in these 7 months with this handset are :

1. Head set USB not working,

2.Phone is hanging regularly.

3.Camera malfunction,

4.Bluetooth connectivity problems,

5.Charging problems,

6. Handset's audio/speaker not working at all.

After the 4th repair in 7th month yesterday this time (5th time) the problem reoccured just in an hour. The phone is still with me but of no use as its audio is still not working and the phone gets hanged very frequently.

Could you please help me to get this handset replaced because I don't think it is acceptable to get a phone worth Rs 11, 950 getting repaired 5th time in 7 months (within warranty period).

Ayush,

Mob no.-09999517357

Company: NOKIA MOBILE PHONE
Country: India
State: Uttar Pradesh

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