Nokia N900
Software upgrade issues

I have Nokia N900 in which we get notification to upgrade software. After I upgraded the latest version asked by Nokia, my contacts are not getting saved. Also, the SIM contacts are also not showing in contact list. At the moment when i save contacts, they are getting saved but after switch off and switch on the contacts are not reflecting in contacts list. I contacted Nokia customer care pn phone and they asked me that software upgrade would have some issues so please go to Nokia care for free software upgrade. I went to Nokia Care, Vaishali, Ghaziabad (Gupta Associates) and they are charging me 450/- for software upgrade and telling me that if only they will get an email from Nokia customer care that as this is a problem because of software upgrade they will do free of charge. I can see a big discoonect betwwn Nokia customer care and Nokia care which is oiperated by third party. What should I do? Its like Nokia has given me a software for upgrade because of that i m facing issues and now I have to pay charges. Is it appropriate?

Company: Nokia N900
Country: India
State: Uttar Pradesh
City: Ghaziabad

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