Nokia n97 mini
Issue with the phone

I bought a Nokia N97 Mini on 10th September from Nokia Gallery. The works fine, but I noticed one very unusual thing near the earphone of the handset.

The area near the earphone is a bit rased. It means that the layer of material that is on the top is not been fitted properly a bit rased.

I took the phone to Nokia Gallery and they said that its normal and that the phne will not malfunction do to this problem.

Now my question is that a defect is a defect, whether its technical or physical. I tried convincing them that I have spent a huge amount of my hard earned money on this phone, but they just kept repeating that the phone will work fine.

Why should I pay 100% of the amount and settle for something that is not 100%

Can something be done about this? Can I get a replacement of my phone?

I dont understand that how can a company like Nokia let this defect cell phone get past through the Quality Control test.

Please Help!!!

& Aadil Holy

Company: Nokia n97 mini
Country: India
State: Maharashtra
City: Mumbai City

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