Nokia phone-Express Music-5800
Phone Not repaired in 25 Days

Hi

I had submitted my phone-Nokia-5800 in Nokia Care Center Varun Enterprises located in Shakarpur near Laxmi Nagar, New Delhi on 20-August with the water logging problem in the phone and it was not getting on and the Nokia Care Center delivered me phone on 26th-August after repair. However, on 30-August, all of sudden my phone got off and I could not be able to get it on. Then again approached to the same Nokia care Center on 31-Aug to get it repaired and submitted my phone over there and the Manager of Nokia care committed me that my phone shall be repaired in one day and will be handed over to me and they put 01-Sep as the date of delivery on the job sheet provided to me.

However, till today, even after registering complaint on Nokia customer care (1800-425-3388/ 080-3030 3838) I am not being able to trace the status of my phone and how much time it will take to get repaired.

Company: Nokia phone-Express Music-5800
Country: India
State: Delhi
City: East Delhi

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