Nokia Product
Pathetic and late service

Hello,

My phone’s model is Nokia 6700 classic. I have given my phone to Nokia care which is situated in Tilak Nagar, Delhi.

Its Service is pathetic. They charged me Rs.1300 saying its because of some damage. First of all I got my phone back after like 3 weeks. And I paid for it and then found that the problems are still not solved. In fact I could see more of trouble after having it back. So I again had to give it back to them for servicing, then after rushing to them like 8-10 time, I got my phone back after like 1-1 1/2 months. And then after 20 days of use it was dead again. And now again its going to be a month that I dint get my phone back.

They always have excuses.

Not only this, last time when I went to find out the status of my phone there. They showed me my phone, which was not my phone. It was replaced with some other phone with a very bad condition, which wasn’t my phone’s condition. After asking, they give cold replies. And then keep on extending dates.

I seriously want you people to look after your CARE’s services, which actually doesn’t care at all.

Please don’t make people realize that they did a mistake buying a Nokia product, which has got a huge reputation. I’ll have to think 100 times before buying a nokia set now just because of the services.

Please look after people’s problem and not getting them into problems.

Due regards!

An Unsatisfied Nokia Customer

Kiran Yadav

Company: Nokia Product
Country: India
State: Delhi

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