Onida - Microwave Oven
No Spare parts, Poor Service

I have bought Onida Microwave Oven - Sr No M028GMD05D00093, Model 25GTT12 in Aug. The equipment stopped working in the month of June. Since then I have been speaking to various executives from Onida. Twice the oven was taken for service and brought back saying that the spare part required is not available. I have spoken to Mr. Satish Bhoyer who is supposed to be the head of the Oven business countrywide (Mobile no 932666522). He is also confirming that the spare part is not available and can not be made available as the oven is already 4 years old. Instead he is insisting that I buy a new oven with 25% discount. When I appealed to Mr. Bhoyer that, had I got the spare part and service availbility I would have spent only around Rs 1600, he is not in a mood to listen and instead claims that Onida is losing money by offering 25% discount. This is a the kind of service and reply you can get if you make a mistake of buying Onida equipment.

Company: Onida - Microwave Oven
Country: India
State: Maharashtra
City: Pune

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