Onida tv
Manufacturing defect

To,

Dear Sir/Madam

In November 6th i purchase new Onida 32" LCD TV.Now a day i found there i a huge gap between front TV screen, here in vadodara i call at your service center but not get positive res ponce WHY???Mr. Pravin (099252 00115) is in charge of this service center is not talking properly, the res ponce from him very poor, we never expect this kind of service from Onida. Your technician visit my home and see the problem and he told me we replace your TV and our vehicle come to your house and collect your TV and we give fresh piece from our go down in 4 days, and also tell me you please not down the cassis no. if you have some doubt about replacement, we agree with him after few minute they tell me my boss says that we not replace the tv. WHY???it is a manufacturing defect and TV is in under the warranty. The technical is agree in replacement but his boss says no. WHY???

Pleae give me some positive answers and take some action on service centre.

Here i give your some more detail about TV

Model No.-LO32XRDBL

Cassis No.-9J-4003569

Please do the needful as early as possible.

Gaurav Desai

9974302353

Company: Onida tv
Country: India
State: Gujarat
City: Vadodara

  <     >