A G Patel
Repair of washing machine

Complaint Details:

Your Name: A G Patel

Your E-Mail: ambalal_patel@atul.co.in

Your Contact No. 09723551354

Complaint Against: Customer Service Dept. Videocon Industries Ltd

Contact of Complaint Against:

Tekcare India Pvt. Ltd.

Customer Care

At Videocon Service, you get the most exclusive service along with the best customer care experience.

1800 419 4040 (Toll free)

Your Complaint Description:

Following complain was lodged to Customer Care Videocon Service at 1800 419 4040 complain was registered with no SUR 0912100199. till todate no response.

Sent: Thursday, December 09 9:39 AM

To: customercare@vgmail.in

Dear Sir,

Please note that I am having Videocon Washing Machine as per the detail given below:

WASHING MACHINE

1 MAKE Vediocon

2 MODEL V: NA:55 FDX

3 Capacity 5.5 kg

4 Sr No 230022

5 Dt Of Mfg 6/03

6 Spare Part Detail:

Name SYNCHRONOUS MOTOR FOR AUTO DRAIN VALVE

MAKER KOREA NAKAGAWA ELECTRIC IND. Korea

220 VAC, 50 Hz

ID MD 22 B

Patent No 62535

2719B

As per the local service man the synchrous motor is not functioning and needs to be replaced. He is unable to find the spares from Valsad (Gujarat)

May I request you to do the needful. He has also told me that Vediocon is not supporting them to supply necessary spares for maintaining the machines, even the front control panel.

I request you to reply and do the needful failing which we will have to approach Grahak surksha.

Regards,

A G Patel

O-55, Atic Colony,

P.O: Atul-396020,

Dist: Valsad, Gujaray state

Phone: 02632 234692 Res

Mobile: 09723551354

Company: A G Patel
Country: India
State: Gujarat

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