Panasonic
LCD TV FAULTY

SIR THIS IS REF TO COMPLAINT ON OUR NEWLY BOUGHT LCD TV WHICH IS JUST 6 MONTHS OLD AND WE ARE FACING PROBLEM TO GET IT SET TO WORKING CONDITION. INITIALLY FACED LOT OF PROBLEM TO GET MY COMPLAINT REGISTERED AND THEN ITS ALLOCATION TO THE RIGHT LOCATION . FINALY GOT MY COMPLAINT REGISTERED ON 10TH NOV.2010 #REF NO 020153 AND AFTER A DAY ONE OF THE ENGINEER VISITED AND TOOK ONE OF THE PART FOR REPAIR AND RETURNED AFTER TWO DAYS BUT IT DID NOT WORK OUT AND AS PER ENGINEER POWER PCV NEEDS TO BE CHANGED AND SAID IT WD TAKE 7DAYS AS PART WD COME FROM CHENNAI SO AFTER ALMOST WAITING FOR 10 DAYS STARTED CHASING THE ENGINEER AND OUR PHONE HAD BEEN UNANSWERED AND TDY AGAIN AFTER E-MAIL TO CUSTOMER CARE GOT A CALL FROM A GENTLEMAN TO FOLLOW UP THE CASE AND GOT A CALL FROM ENGINEER TO ITS REPLY THAT TV NEEDS TO BE TAKEN TO SERVICE CENTRE AS THERE IS NO SURITY AS TO WHEN THE PART WD CM FROM CHENNAI.

PLS REQUEST YR KIND ATTENTION AS ITS NEW LCD TV MODEL NO. TH-L32C8D AND NEEDS CHANGE OF POWER PCV AS TLD BY ENGINEER AS IT IS NOT GETTING STARTED AT ALL. HOPE MY EFFORT TO SHARE THIS WHOLE EXPERIENCE WD NOT GO WAIST AND WD GET AN EARLY RESPONSE.

MRS MEENAKSHI

9810862418

Company: Panasonic
Country: India
State: Uttar Pradesh

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