Ahmad
TATA Swatch

Hi,

I bought TATA Swatch water filter in September. Within one month of use it stoped working as water was not flowing at all to the lower container. I cleaned it as directed in the user guide but still it takes long to filter the water. I went to chroma (Bangalore) for replacement but they ignored me and did not do anything for me. Since january it stoped functioning and I bet it hardly filtered 1000 ltr as it was claimed by product company (TATA) that it can filter 3000 ltr. I went again to Chroma (Bnagalore). But they are not ready to take any responsibilty and help me in it. I also asked them I will pay if they can provide me the replacement Swatch bulb but they simply said they do not have stock in any of their brance in bangalore. I called TATA swatch toll free number and that is alos of no use. They simply lodge the complain and did not take any action yet.

I feel cheated. TATA really fooled lakhs of cutomers and made money out of it. I request the Consumer Court Authorities to take action against TATA Swatch for selling the faulty product in the market and proving any services for the same.

Company: Ahmad
Country: India
State: Karnataka

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