Philips Consumer products
Service unaddresses for 15 days

Had been confirmed that the service incharge will attend the service request in 24 hours.

============================

From:

"Philips Consumer Care"

To:

Date:

06/14 07:56 PM

Subject:

Confirmation

Confirmation

Dear Mr. / Mrs. Sivaraman,

We have received your inquiry and will answer your question within 24 hours.

With kind regards,

Philips consumer care

You submitted following inquiry:

Coil burn smell while running the Processor. Please check for service. Regards..Shiva Contact number 9940308364

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Again had a discussion with a lady for the same on 26th and she confirmed that my call will be addressed in 48 hours from then. Infact i had told them i ll raise this with consumer forum and a reply was given stating it is my wish.

Such big company does not service customers properly and will have to wait for 15 days to get a small work done..

Thanks and regards..Shiva

Company: Philips Consumer products
Country: India
State: Tamil Nadu
City: Chennai

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