Had been confirmed that the service incharge will attend the service request in 24 hours.
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From:
"Philips Consumer Care"
To:
Date:
06/14 07:56 PM
Subject:
Confirmation
Confirmation
Dear Mr. / Mrs. Sivaraman,
We have received your inquiry and will answer your question within 24 hours.
With kind regards,
Philips consumer care
You submitted following inquiry:
Coil burn smell while running the Processor. Please check for service. Regards..Shiva Contact number 9940308364
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Again had a discussion with a lady for the same on 26th and she confirmed that my call will be addressed in 48 hours from then. Infact i had told them i ll raise this with consumer forum and a reply was given stating it is my wish.
Such big company does not service customers properly and will have to wait for 15 days to get a small work done..
Thanks and regards..Shiva
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