Eureka Forbes Aqua guard
Bad after sales service!

I have a Nova aqua guard bought about 7/8 years back when the Nova model was launched. It is under AMC since then. It has a membrane switch which has an inherent defect of failure often. We observed immediately after our purchase that the company has launched a new model with different switch. Our complaint for failure is only for the switch and the service agent also know this. Their response is very poor. They will never come the day they promise to come. They will come after 2/3 days. They will make some patch repair and promise to change the switch as soon as it is available with them which definitely means at least a year. I do not know how to come out of this problem. Probably I should change my aqua guard and by a new one but definitely NOT AN AQUA GUARD FROM EUREKA FORBES AGAIN.

Company: Eureka Forbes Aqua guard
Country: India

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