Airtel
Wrong invalid IMEI detection

I have a genuine Moto Razr Handset.

- I have verified with SMS services, that it has a valid IMEI code.

- And other than Airtel all other sims are working on it.

- It was blocked on Dec 1 for invalid IMEI.

- it started working on Dec 3.

- on Dec 6, I received a message from Airtel to get my software updated for free from Authorized Motorola Service Centre before 10th.

- I got the software updated from a centre in Indiranagar, Bangalore.

"Even after all this, its been blocked today (By airtel alone, I have verified it by using my friend's other operators sims in this phone)"

- Now, Since I am on roaming in Bangalore (I have a Delhi No.) with no other handset, I am really annoyed with Airtel. Why dont they spend some time upgrading their software like other service providers. Is this the service I should pay for.

- Now, I just want Airtel to give me in writing that my handset has invalid IMEI (If they are very sure about it). Then I can sue Motorola quoting Airtel. Then if motorola is clean, they will sue Airtel in return. In any case, either of them (I believe most probably Airtel) should be punished and fined for my incovenience. I leave that to court. I am a customer to both the parties and have paid well for the service and I deserve to get service in time. If I am not getting service, either of them should be responsible and should be fined HEAVILY.

- Can someone from Airtel please reply and put their point forward? Please dont forget to send me in writing the "INVALID IMEI" confirmation.

Sriram

(9810143067) - (This is the number which is not working currently IN Moto Handset)

(sriram.gupta@gmail.com)

Company: Airtel
Country: India

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