LG TV
Services not provided against AMC

With reference to Annual maintenance order no. 1057712152, AMC invoice no. ARSSAJAIJAI110/3200 DATED 27 OCT FOR 42" T.V. Model No. 42PC1RR.ATR we have loogged our complaint 15 days back regarding line apearing on screen.

unfortunately till date no solution is provided to us against our complaint. one company person has visit our home and carried one copy of amc with him. but no one return to bck to give solution for complaint.

This is serious matter because we have paid money for maintenance contract and are sufferiing for maintenance.

Now company says they do not have the spare parts so they are offering Aprox 25000 rupees against the product. they says your product value was as per DOP 30-1 as it was manufactured in Nov and Dealer price was Rs, 57895/ at that time.

But i have proof of invoice worth Rs. 85000/- they are valuing only 25000 rs. after the depreciation and asume 57895/- .

first question if they were not having spare parts why they sold the amc and their assumed price shows that they want to cheat the customer while every electronic company know 42" HD ready T.V (80 GB inbuilt Hard Disk) TV price three years before is totally lie. not possible of availablity in this price.

so i want to help to resolve the issue.

Company: LG TV
Country: India

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