LG TV
No service given during the amc

With reference to Annual maintenance order no. 1057712152, AMC invoice no. ARSSAJAIJAI110/3200 DATED 27 OCT FOR 42" T.V. Model No. 42PC1RR.ATR we have logged our complaint 15 days back regarding line appearing on screen.

unfortunately till date no solution is provided to us against our complaint. one company person has visit our home and carried one copy of amc with him. but no one return to back to give solution for complaint.

this is serious matter because we have paid money for maintenance contract and are suffering for maintenance

now company is says they do not have spare parts due to unavailability of parts they are offering to pay approx 25000 rupees against my 85000 worth 42" T.V. also having Invoice of T.V.. but unfortunately as per their mail they says this t.v. price was only 55000 approx on that time while every person and company knows three years back 42" HD Ready T.V. with 80GB inbuilt Hard disk was not at all available at this price in the market i have a valid authorised LG Dealer invoice proof of price worth rs.85000/- but question is that i have purchased AMC to avoid uninterrupted services why company sold the AMC if they do not have the spare parts. Now they are assuming low price its shows that they want to cheat the customer. from rakeshsogani@yahoo.com, 91 99298 22222, jaipur (rajasthan) India

Company: LG TV
Country: India

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