Pizza Hut
Very Poor Customer Care & Value

Bill No: 24767, POS: 98

Date/Time: 19-11/ 21:05

I had guests at home. So we decided to order Pizza from Pizza Hut & our Guests were charged up. Srinivas from BDA complex Center took my order.

In spite of asking him repeatedly, if the quantity that I was ordering was sufficient, he said the non-veg pizza was good enough for 3 people. It was such an embarrassment when we took the pizza delivery, that we found the pizza was not sufficient for even 2 people forget 3 as suggested by Srinivas. He was in such a hurry of taking the order that he forgot giving suitable recommendations to the customer. Later when I called up the customer care, spoke to Santosh first & then to Thomas (twice) who assured that they would deliver a complimentary pizza by 10:30pm.

It is 11:15pm now, the complimentary pizza has not yet come. This shows the unprofessionalism of Pizza Hut staff & utter carelessness towards Customer satisfaction. I am not going to recommend Pizza Hut to anyone & will ensure that people in my office & my neighborhood know my experience & refrain from buying any pizzas from Pizza Hut in future.

Thomas - Grow up boy, you are in a profession, learn to be a professional. respect the customer.

Regards,

Amarnath

Company: Pizza Hut
Country: India

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