Aavin milk
Quality complaint

11.Aug.2010

I bought 2 x 500 c.c. packets of Aavin Milk in Tetra Pack (Delite Brand)

said to be of long shelf life, from Aavin's agency outlet near Besant Nagar Bus Terminus on 10th Aug sometime around 7.00 P.M. The next day morning (on 11.08.2010) at the time of mixing coffee, it was found that the contents were a bid turbid and thicker than normal milk consistency. The whole thing curdled on a slight warming on the gas stove.

The marking on the packet is as under:

Date of Manufacture 08.07.2010

Pkt No. 17140

Batch No.: S07 - 08

packed at the Salem Dairy.

I took the opened packet with half the contents still remaining and the other packet with seal and unopened to the Aavin outlet from where I had purchased.

Only after some little bit of argument the attendant at this outlet agreed to return the money for one unit which was still unopened and refused to record my complaint. I was curtly told to take up this matter with Aavin authorities.

Hence this complaint.

I request Aavin authorities to take immediate action to check on the remaining packets with this outlet bearing the same Batch Number and Manufacturing date before it is too late and more such packets are traded to other consumers.

V.P. Govindarajan.

Company: Aavin milk
Country: India
State: Tamil Nadu
City: Chennai

  <     >