EVOK Furniture/ Hindware Home Retail Pvt. Ltd
Wrong Delivery and Harassment to Cutome

Hi,

My name is Rajesh and I had bought few items from Evok, J.P. Nagar, Bangalore.

Sales Order No.: 1016SO/11-12/000308

Date: 30/12

The delivery was done wrong first time (07/01). The store

manager, Shekhar, requested for one day time to make the correct

delivery. Next delivery (08/01) was done at night 12 o'clock (As

per talk with Shekhar the delivery time was supposed to be 9 o'clock).

But this time also the delivery was done wrong. Whole night I had to

spend there without sleep as there is no facility (new house and

nobody has yet moved in there).

Againg Shekhar told me we will definitely deliver it the next day.

Next day the deliver was supposed to be done at evening 7 o'clock. I

waited there till 7:30 and left. I got the call from the delivery team

at 7:45 that they have reached the place for delivery. I need to

travel back 7-8 kms to take the delivery.

Now I have one extra queen size mattress that I need to return to

Evok. I have asked the store manager for compensation.

Today the persons from Evok (Shekhar, Manjunath, Gautam) called me and

told me to take leave from my office and return the mattress today

itself otherwise I need to face dire consequences. I am not sure what

they planed.

After harrassing me so much none of the Evok employee has any guilt

that the mistake is on their part. I need some higher official to look

into the matter. Hope you can get me in touch with some higher

official who can handle this.

Thanks,

Rajesh Arora

9632074908

Company: EVOK Furniture/ Hindware Home Retail Pvt. Ltd
Country: India
State: Karnataka
City: Bangalore

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