HomeTown
Cheating by overwriting on service assurance form and manhandling
- 12-14-2009
- 244
I HAD VISITED HOMETOWN KOLKATA JUST YESTERDAY, I SELECTED A BED FOR MY KID, THEN THEY GAVE A SERVICE ASSURANCE FORM, WHERE IT WAS WRITTEN THAT IF THEY WONT BE ABLE TO SUPPLY ME THE PRODUCT THEN THEY WILL RETURM NY MONEY THROUGH CREDIT NOTE, I ASKED THEM THAT I DISAGREE WITH THE POINT, THEN THE DM Mr. S.DEY TOLD ME THAT I CAN WRITE ON THE FORM THAT I DISAGREE WITH THE POINT. IT WAS OK TILL THAT TIME, THEN I WENT TO GIVE THE ADVANCE AT CASH POINT WHERE I HAD PAID THE 25% OF PAYMENT THEN THE SALES PERSON BROUGHT THE FORM AND SUDDENLY I SAW THAT ON THE FORM ITS WRITTEN THAT MY CONDITION IS UNACCEPTABLE. I HAD TO RUSH TO THE CONCERN DM AND I ASKED WHY HE HAS WRITTEN THAT MY CONDITION IS UNACCEPTABLE THAT TOO IN MY ABSENCE WHY HE HAS WRITTEN THE SAME. UNFORTUNATELY I HAD TO USE SOME BAD WORDS. IN THE MEAN TIME SOME SENIOR OFFICIALS CAME AND STARED PUSHING ME AND ONE OF THEM WAS Mr. ROYCHOUDHARY, THE COMMERCIAL MANAGER WHO BLUNTLY TOLD ME THAT I CAN COMPLAINT TO THEIR HO AND HE STARTED THREATENING ME AND ASKED HIS GUARDS TO THROW ME OUT OF THE STORE. I WOULD LIKE TO ASK Mr. KISHORE BIYANI THAT IS THIS THE SERVICE FUTURE GROUP IS PROUD OF. I HAD A LOT OF RESPECT FOR FUTURE GROUP BUT NOW LOST ALL AND I WILL SEE TO IT THAT THIS STORY WILL BE PUBLISHED EVERYWHERE.
Company: HomeTown
Country: India