Home Town
Product not delivered

I purchased Dressing table-Impiana from Hometown Marathalli, Bangalore on 5th Jan. Home town promised to deliver on or before 20th Jan. I kept calling & tried tracking the status of the delivery & finally they assured of the delivery by 4th of Feb.

As expected, i tried reaching them again on 4th feb & couldn't get any response as customer care line is always busy. Its being a more than a month now and i haven't receieved my product where Hometown had taken the full payment as well as extra delivery charge on the day of purchase itself.

I still don't have worth point of contact to address my issue.

Please let me know how can i escalate this issue & get my money back.

The details of my purchase are:

Advance Receipt number: 2004070390

Advance Receipt date : 05/01

product code: 600348654001 - DrsM Impiana ZT PB Lc Gd 302, WALNUT

Regards

Vikash Kumar-9880189108

#2219, 2nd floor

17th A main, HAL 2nd stage

Indirangar, Bangalore

560008

Company: Home Town
Country: India

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