I purchased Dressing table-Impiana from Hometown Marathalli, Bangalore on 5th Jan. Home town promised to deliver on or before 20th Jan. I kept calling & tried tracking the status of the delivery & finally they assured of the delivery by 4th of Feb.
As expected, i tried reaching them again on 4th feb & couldn't get any response as customer care line is always busy. Its being a more than a month now and i haven't receieved my product where Hometown had taken the full payment as well as extra delivery charge on the day of purchase itself.
I still don't have worth point of contact to address my issue.
Please let me know how can i escalate this issue & get my money back.
The details of my purchase are:
Advance Receipt number: 2004070390
Advance Receipt date : 05/01
product code: 600348654001 - DrsM Impiana ZT PB Lc Gd 302, WALNUT
Regards
Vikash Kumar-9880189108
#2219, 2nd floor
17th A main, HAL 2nd stage
Indirangar, Bangalore
560008
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