Home Town, Vikhroli
Cheating and incompetence

Item Code : 8000124070001

Receipt No. 2088046412 dated 18th February

I ordered for 2 nos of the item. They fraudulently charged me for 4 chairs, and supplied me 4 chairs instead of 2 on 20th February.

I have made at least 30 calls to the Consumer care, and also personally visited the store on 20th evening to talk to one Mr. Dilip Patel. He promised to have the matter sorted out by next day. Nothing has happened till now, and they are refusing to take my calls.

This reflects absolutely incompetent and desparately fraudulent management and staff. Future Group is facing crunch time, and they have apparently chosen the unethical way of making money by cheating the customers.

I demand refund of the amount over-charged from me, and immediate pick up of the surplus items from my premises. Stop using my premises as your unpaid warehouse.

Complaints written on their website have not got any response. Going by the number of complaints on various websites, I am not the only one cheated by them. Mr. Biyani needs to wake up from his stupor and do something about this unethical conduct.

Company: Home Town, Vikhroli
Country: India
State: Maharashtra
City: Mumbai City

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