Big Bazar
Delayed and damaged delivery of furniture

I had purchased 2 beds and 2 wardrobes from big bazar (chor bazar), chhokra nala, Raipur, India on 26-01.Assi.sales manager Mr. Anup told me that my purchased products will get me after 15 days. I waited for 15 days when i did not received any call or delivery of my products, i called to big bazar, they told me that i will receive my products after 2-3 days. after 3 days i got the same answer, this time i personaly went there and inquired about the delaying of my purchase products.they convinced me that i will be getting my products soon positively.after 2 days i received the damaged products.i conveyed about the damaged products and asked for replacement but they kept me promising till date without replacement. on inquiring on 25-03-11, assistant sells manager Mr. Anup talked on the telephone but in a very arrogant way, keeping my queries unanswered, even on telling him about to go in consumer forum he refused any help saying that there is no point in going to consumer forum as already so many cases are pending against us with no action.

Company: Big Bazar
Country: India

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