Artha Health Options
Unauthorised swiping of Credit Card

In the month of Nov, I was contacted by an agent of Artha Health and she promised me to have health check-up regular plans in nearest hospitals from my home like, Apollo, forties, Colombia Asia etc.. She mentioned that this package will cost me 2993/-. I have agreed to go ahead with this offer. The agent asked for my credit card number to block the mentioned amount and can send me the charge slip for my signature. She also mentioned that once I am happy with the proposal and sign the credit card charge slip, the money will be deducted from my card.

One of the agent came to my office and explained the same and took my signature on the charge slip of 2993/- and the application forma saying he will fill up the details.

Today I received another call from a customer executive saying that they are deducting another 5999 towards the Gold package that I had opted which was promised for 2993/-. When I asked him that I don't want this membership and cancel the package, he bluntly said it’s not possible but offered to give me extra benefits and tried to convince me to go ahead with the package. After repeatedly telling him that i don't need this package he said that we will talk to his manager and ask him to call me.

Now after 1 hour his manager called up and said that I have to pay 45, 000/- for the package and it will be directly deducted from my credit card. When I said I don't want this membership and asked him to cancel the same, he too bluntly said that he cannot cancel and I have to pay the complete amount.

Please advice me on this issue as they are threatening me to pay the money.

Company: Artha Health Options
Country: India
State: Karnataka
City: Bangalore

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