ICICI Lombard
DENIAL OF CASHLESS FACILITY

Dear Sir,

I am a holder of ICICI lombard health Insurance Policy No. 4016/0003641/01/000. I was suffering from some breathing problems for last five-six months. Finally, doctors told me that this problem is happening due to 'Deviated Nasal Septum' and the only treatment for this is septoplasty. Then I apply for cashless facility but the company denied saying that Septoplasty is not covered under this policy.

Although, I seen in many ICICI policy itself "Deviated Nasal Septum" is under pre-existing diseases category, which is well covered after completion of two years of policy. ICICI is treating Septoplasty as a separate disease, as it is not a disease but a treatment for DNS.

Now I have done the surgery on my own expenses.

Therefore, let me advice for further steps.

Anticipating your necessary action in this regards at the earliest.

Thanks and regards.

TARA DATT

Company: ICICI Lombard
Country: India
State: Delhi

  <     >