INSTANT HEALTH CARE PVT LTD
COMPLETE MEDICLAIM NOT SETTLED

Details of the email marked to the organization however, no response:

This mail is to highlight the challenges that I have gone through while claiming

medical expenses of my mother. Myself Komal Popli holding mediclaim policy with

Instant Health Care Pvt Ltd since 2006.We have never claimed any amount since

the start & paid our premiums well on time.

We took this policy through an agent of your organization Mr. Pankaj Sikka & as

we were not satisfied with his services so my parents visited your branch last

year while our premium was due to get his name removed & we took a decision to

directly coordinate with your company however our experience has been terrible

now.

We have a Family medicalim with your company & claimed 32000 approx in the month of October as my mother was admitted in National Heart Institute in last

week of Aug & discharged in 1st week of September. Hospitalization charge

was Rs.27190 approx & including pre & post hospitalization we have sent a claim

requisition of Rs.32000 however we have received only a cheque of Rs.21984.

My case was handled my Miss. Anjali & Ms. Seema & I have called up so many times for the description & break up regarding the claim that has been approved

however no positive response. Everytime I have been told by Yogita that I will

get a call back however no call back received so far & no resolution to my

queries.

I would request you to take some action & get my mother's (Kiran Popli) file reopen & recalculate the claim request & look into my concern & clear all my

dues.

Thanks & Regards

Komal Popli

Members of my medicalim policy:

Jai Krishan Popli

Kiran Popli

Komal Popli

Rohit

UI Reference number of our policy:41/00002794

For further details you can write me back on komal_chitra@yahoo.com

Company: INSTANT HEALTH CARE PVT LTD
Country: India
State: Delhi
City: New Delhi

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