Kotak life Insurance
Premium frequency change

Hi,

I have a policy with Kotak life insurnace (KLI) since last almost 5 and half year and I have been paying premium regularly.

For last 5 year I have paid annual premium.

From the 6th year onwards instead of paying annual premium I wanted to pay quaterly premium.

For the same i visited the branch and submited the request as well. they did change the frequency but with the change in frequency they did not updated the premium date correctly.

Going by the current premium date I will not be able to pay the actual annual premium in Financial year and company may default me.

For that matter I am calling customer care of KLI, and asking them to change the premium dur date for FY 12-13 in such a way that by the end of this financial I will pay the smae premium amount but on teh quaterly basis.

But they are not doing so and not answering to calls as well properly.

I think by not hcanging the premium dure date correctly they want me to default and want to fine on my policy.

Till date I have maintained good relation from my end by paying the insurance premium before date.

Could you please help me with the same.

Thanks

Dilip Jain

Company: Kotak life Insurance
Country: India
State: Maharashtra
City: Mumbai City

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