Bag It Today
Incorrect shipment

The below response does not resolve my query; Do you mean to say that if one orders a shoe worth Rs. 4999 he might even get a shoe worth half the price??? I had placed an order for a shoe worth Rs. 4999 (Roller Coaster - White Color) but received a very low end model (Literide) that too in Green color; no one would ever pick this shoe even it is offered for free. Please stop sending standard response from your email template; arrange to send any color of the model that I had ordered (Roller Coaster) at the earliest. My ITBC details are listed below for your reference:

Invoice No: ORA100018314

Order No: OGA100018690

Membership No: ITBC10401582

Thanks & Regards,

Saravana Kumar T

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Dear Member,

We have come across your on line complaint on

We apologize for the inconvenience caused to you.

We have gone through your complaint, we would like to inform you that as per our terms & condition product may be different from the picture on the site or on the catalog.

We once again apologize for the inconvenience.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,

Team,

Bag It Today.

Company: Bag It Today
Country: India
State: Tamil Nadu
City: Chennai

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