Broadband
Disconnection

Date : 04/09

To, The Commercial Department

BSNL Perintalmanna Br.

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From,

Mohammed Mustafa Arabi

Tel. 04933245925

Dear Sir,

As per My request for a Broad band connection, you had been given a connection in the month of April but since the day it was not working properly, as per my complaint your service engineer from Kizhatur exchange who tried to rectified several times, but he could not solve the problem, finally as per his advice I made a return complaint to cancel the connection. that complaint I submitted in Perintalmanna customers care division, I paid the bill for 3 months, even without connection and price for modem also.

I given back the modem which I purchased as per his instruction to Kizhatur exchange on July. still the bill are coming that’s why I didn’t pay last 2 months bill, now BSNL disconnected my telephone, when I asked kizhatur exchange He said I will check commercial department, that’s only no any positive result from his side yet.

This all problem created by Kizhatur exchange technical service engineer, he said I will make a report to BSNL to cancel your broad band connection because of error in connection.

Therefore I hereby request you kindly refund the amount I spent initially, and reconnect my Telephone.

Thanking you

CC - To,

1. BSNL Branch Manager Perintal manna

2. SDO Melattur

3. Kizhatur Exchange

4. BSNL Head Office Malappuram

Company: Broadband
Country: India
State: Kerala
City: Malappuram

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