BSNL
Wrong broadbend billing

I m bsnl broadband user, having 500 rs. plan, for march my broadband uses are 3383 mb, so i should be charged for additional (3383-2560=) 823 mb. But bsnl charged me about 3000 rs. for extra uses. THE PROBLEM IS -- "when i see at bsnl account office computer, it shows my broadbend uses 7000 mb instead of 3383 mb." So it is their mistake or server problem. when i gave application, it was rejected and they told me to pay all the bill. i havent paid bill yet, they told me that if i will give application again, it will be also rejected, beacuse according to them the data shown on their computer is considered for billing, though it is totally wrong.

plz reply.

Company: BSNL
Country: India
State: Gujarat
City: Anand

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