BSNL Broadband
Provision of Unlimited Free Download

Respected Sir/ Madam,

I had placed a request for broadband connection on 22/09 and the same was made available on the 24th Sept. I was given a modem for purchase costing me Rs 1100.00/- (taxes).

I had learnt from your website and your advertisements over various channels that there was a offer of free unlimited download for 15 days for any new broadband connection between 15/9 – 15/11.

Though I had placed a request and received a connection within this period, I still was not provided this free download option and was charged Rs 210.00/- (on a pro-rata basis) on my first bill. Also I had not asked for any outright purchase of modem, though it was sold to me on a price of Rs 1100.00 Taxes.

Hence I kindly request you to look into this and let me know if this service would be provided and that my modem charges can be converted into a leased/ rented option.

Thanks and regards

Company: BSNL Broadband
Country: India
State: Tamil Nadu
City: Chennai

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