BSNL / broad band home plan 250 post paid with 2 mbps speed
Disruption of internet for the past 1 and half month

Dear Sir,

Ref: Tel No. (080) 25350851

Consumer no.41952468

Home plan 250 with 2 mbps speed

This is to bring to your notice that for the past 1 1/2 months there

is a disruption of internet connection and the speed is only 1 mbps.

We would also like to inform you that we never faced this problem

ever before. We are using this internet facility for more than two

years.

we have repeatedly complaint but to no avail. When we call the broad

band toll free no. and they are assisting us suddenly even the

telephone line goes dead when they give the IP address and the sub-

net. This has happened for the past 2 - 3 days.

One more thing the technician says he can visit only from 9.30 a.m

to 5.00 p.m. This is the time when we are in the office. We need

to work on the internet after office hours therefore would request

you to please send your technician at 6.00 p.m. when we return

from office. Please let him call and confirm before visiting us.

Hoping to receive your early attention and action in this regards.

FYI the tel nos and email ids mentioned for complaints are not being

attended to and my mail to email id subbarao@bsnl.co.in had returned

undelivered. No proper point of contact for lodging complaints is given

by BSNL.

Thanking you in anticipation.

Zita D'Souza,

Mob : 9844770851 / 9844961851

Company: BSNL / broad band home plan 250 post paid with 2 mbps speed
Country: India
State: Karnataka
City: Bangalore

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