Sify Broadband
Renewal problems!

I am very surprised to see that a sify account renewal takes approx. 3 days or more to get activated. The online renewal service (cash payment option wherein the franchisee comes and collects the payment in a span of 3 days) does not work making the online renewal system useless. The customer service in the renewal section does not know what is happening and hence cannot service the person efficiently.

Sify being the largest Internet Service Provider in mumbai should be more efficient in renewal process as this problem occurs every time (had faced similar problems while renewing the last time). SIfy should look into the matter on priority basis as this must be happening to other Sify home users also.

The franchisee in the end activates the Internet at around 10:00 pm - 11:00 pm and the day then ends at 12:00 am which means 1 day just gets wasted and you get only 2 – 3 hours on the first day. Is this a strategy of sify...

Company: Sify Broadband
Country: India

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