Windsor
Net problem

Dear Sir/Madam,

OUR DNS 202.138.96.2 AND 202.138.100.103 One of the always not working.

I am using Reliance broadband connection from last few months and everyday there is a problem in the network.

Customer care is worst in the industry, rather than listening to the complaint they argue and they are very rude.

when i call them to about the problem they have standard answer saying " CABLE CUT IN YOUR AREA WE WILL RESOLVE IN NEXT 24 HOURS" and they give a complaint number which also sent by sms.

the worst part about this issue: very next day they will send me a sms saying my complaint is solved.

this is become a every day problem, now from few days when i log in the server will be very very slow and it says no connectivity, as soon as i call the customer care they will send me a complain number and within 2 to 3 minutes i will be able to access the net.

please investigate about reliance broadband services they also harass for bill payment from 15th of every month atleast 1 call everyday.

Naam bade aur darshan khote Reliance is big name and they are not giving the service for what they charge every month.

S Kinha

Company: Windsor
Country: India

  <     >